Customer Satisfaction Survey

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Replacment car

We would like to use your experience, when using our services, to improve our work.
We will be very grateful if you could take two minutes to answer the following questions:

In which town/city have you used PANEK S.A. service? *

Where did you hear about PANEK S.A.? *

Internet browser

Advertisement in local internet portal

Marketing materials (e.g. leaflets, brochures)

Friends, family

Advertisements in the city

When passing the rental office

What made you to choose PANEK S.A. as your car rental provider? *

Price lower than competition

New range of cars

Rental offices all over the country

Easy rental without unnecessary paperwork

Friendly and competent customer service

How would you rate the competency and level of service provided by our representative that you contacted? *

What, according to you, is our biggest advantage as a car rental service provider? *

Do you think our promotional materials (e.g. folders, leaflets, and websites) are of an accurate quality? *

What, in your opinion, should we improve on to increase the customer satisfaction? *

If you use our service again in the future, what will matter to you the most? *

If you have any comments on the level of service or our range, please indicate the date of return of the car and its model or provide your e-mail address

Replacment car

Customer Satisfaction Survey

Our rental points